Terms of Service

1. Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Website Operator & Agent Relationship

This website is operated by an authorized Airtel Kenya agent. We facilitate lead generation and customer inquiries for Airtel 5G Smart Connect internet services. All services are ultimately provided by Airtel Networks Kenya Limited.

By submitting your information through this form, you are requesting information about Airtel services and expressing interest in installation. Submission of this form does not guarantee service availability or installation. Final service eligibility, pricing, and terms are determined by Airtel Networks Kenya Limited.

3. Service Description

This website facilitates lead generation for Airtel 5G Smart Connect internet services. We collect your information and forward it to Airtel Networks Kenya Limited for processing. The actual service provision, installation, billing, and support are handled by Airtel Networks Kenya Limited.

4. User Obligations

You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Not use the service for any unlawful purpose
• Not submit false or misleading information
• Not attempt to gain unauthorized access to our systems

5. Service Availability

Service availability is subject to network coverage, technical feasibility, and our service terms. We reserve the right to determine service eligibility based on location, technical requirements, and other factors. We do not guarantee service availability in all areas.

6. Pricing and Payment

All prices displayed are in Kenyan Shillings (KES) and are for informational purposes only. Prices are subject to change without notice and final pricing is determined by Airtel Networks Kenya Limited. Payment terms and methods will be communicated by Airtel during the installation process. Prices may vary based on location, package selection, and promotional offers.

7. Installation

Installation dates and times are subject to availability and scheduling. We will contact you to confirm installation details. You are responsible for ensuring access to the installation location and any necessary permissions or approvals.

8. Limitation of Liability

As an authorized agent, we act as an intermediary for lead generation. We are not responsible for service delivery, network performance, or service-related issues. Airtel Networks Kenya Limited is solely responsible for service provision and any service-related liabilities.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of this website or any delays in service provision. Our total liability, if any, shall be limited to the amount of any commission we may receive for facilitating your lead.

9. Intellectual Property

All Airtel trademarks, logos, and brand elements displayed on this website are the property of Airtel Networks Kenya Limited. We use these with authorization as an authorized agent. You may not use, reproduce, or distribute any Airtel trademarks or content without prior written permission from Airtel Networks Kenya Limited.

10. Privacy

Your use of this service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

13. Contact Information

If you have any questions about these Terms of Service or this website, please contact us (the authorized agent):